TERMS & CONDITIONS
Forever and a day events services is dependable on having adequate access to the property of service prior to any event taking place. This will allow appropriate time for setting up props, dressing and time dismantling and removal afterwards. If reasonable access is not provided Forever and a day events hold no responsibility for delays in set up or removal and any costs associated with this are the responsibility of the hirer. Costs may vary if access times are found to be unsociable or unreasonably short.
Forever and a day events logistics form must be completed no later than 3 weeks prior to any events with the requested information, this will inform us of the requirements and timings and it will be your responsibility to ensure that the venue can accommodate our requirements. If we do not receive the form on time we cannot ensure that we can be set up on time and no refunds will be issued.
During the period of hire (typically 24 hours), the hirer is solely responsible for the hired goods and shall always be responsible for insuring all goods, from the time of delivery of the items until the time it is returned and accepted back into the possession of Forever and a day events.
Forever and a day events is not responsible for any costs associated with the venue or its property.
All hired products remain the property of Forever and a day events, Reading, Berkshire.
All items hired will be set up and dismantled by our team unless agreed otherwise. No items must be moved by anyone other than our trained team. Any accidents or damage caused by a prop or item moved without our permission is not the responsibility of Forever and a day events.
Where possible some of our items can be set up outside. In the event of uneven ground, rain, wind or weather that will be dangerous or cause damage to persons or property we reserve the right to withdraw this on the day of the event. This information is made available and clear on your confirmation of booking. If you have booked items for outdoor use you must have a backup option inside as no refunds will due if you have not prepared for bad weather.
Upon booking you will be sent a confirmation of booking with a clear breakdown of hired items. You must check this clearly and notify us immediately of any discrepancies so that we can amend your booking and invoice you correctly. Any items discussed in preparation of your event that you are not invoiced for and are not listed in your confirmation will not be brought to site.
Hired goods will be collected and checked for any losses or damages, our decision on this will be final. The hirer may also check the goods or have a responsible named representative there to check the goods with our team and countersign the collection note. In any case of items being collected/delivered by the hirer or by representatives of the hirer they are responsible for the goods from that point forward until the return. The products will be checked on the way out and in for damages and losses. All damage or losses caused at or during an event will be payable by the client.
Any person not the hirer (i.e. venue, employees, event coordinators, family or friend) who sign a delivery/collection note, is deemed to be authorised by the hirer and the hirer is therefore responsible for the goods.
Any losses and damage to hired goods will be charged per the full replacement value of the item at the time of hire, details of which are available on request. Shall the hirer wish to have any damaged goods returned for inspection Forever and a day events must be notified within 14 days of the hirer being informed of any such damage. Otherwise, the said items will be disposed of. Any goods returned for inspection are at the hirer’s expense.
Forever and a day events shall not be responsible for any injury or damage to persons or property arising from the use of any equipment purchased or hired. Forever and a day events shall in no circumstances be liable for any direct, indirect or consequential loss, damage or extra costs incurred caused by negligence or other default in the performance of its duties.
Where applicable the hire period shall be deemed to continue until the goods are made available to Forever and a day events or returned to their possession. In the case of delayed collection of hired goods caused by the hirer or its venue the hirer is responsible for any extra charges incurred. The delay charge will be equivalent to the daily hire rate.
Delivery and collection costs will be determined upon booking. Any extra expenses incurred where subsequent journeys are made necessary, will be charged accordingly. Where applicable hired goods must be available for collection at the delivery address, unless otherwise agreed. If items are removed from the agreed location, the hirer is responsible for returning these items within 24 hours.
Forever and a day events do not accept any other products other than which has been hired and specified on the contract/confirmation. Any goods returned/collected which do not belong to Forever and a day events we will notify the hirer within 14 days. Should they not be collected within 28 days Forever and a day events reserves the right to dispose of them. Should the hirer wish to have them delivered to them then it is at the hirers expense.
In the event of cancelled forward bookings, Forever and a day events reserves the right to retain any monies/deposits paid. Any cancellations within 28 days of the event will charge at the full cost. Any items purchased or manufactured especially for the client will be charged in full once purchased/production has begun.
We will make every effort to deliver, set up and collect at the times requested by the hirer however, removal will be as promptly as possible but we cannot guarantee collection immediately after use from every venue at any specified time but will do within the timeframe stated. It’s the hirers responsibility to ensure that any hired products are kept dry and in a secure place until collected.
Forever and a day events supply specific items requested, however we reserve the right to use our discretion to supply an appropriate alternative where necessary. We will make every effort to inform the hirer at the earliest opportunity.
Any items hired that you decide you do not need on the day will not be refunded.
On site parking is required for our team to complete your event. There must be adequate parking available for a Luton van for the entire duration of your event. Any parking fees will be invoiced to the client after the event. In the event that the agreed parking is not as discussed or unavailable we may be unable to complete your event without incurring parking fines. These fines will be invoiced to you after the event.
We will set up and dismantle all hired items, any items not purchased from us are not part of our contract and our team cannot set up your own items for you, unless agreed and paid for in advance.
Date changes can be discussed in the event of an emergency or illness, however deposits are not transferable.
Your deposit secures your booking, until this has been paid your date is not secure. If you choose at a later date to remove items from your booking you may do so, but the deposit will not be refunded and you cannot transfer this value to other items.
It is your responsibility to ensure all hired items are the correct measurements for your desired location in your venue, any items too large or small to fit are not refundable.
No amendment or variation of this agreement shall be effective unless in writing and signed by a duly authorised representative of each of the parties to it. For the avoidance of doubt, and without limiting the generality, this shall apply notwithstanding any terms or conditions which are endorsed upon, delivered with or contained in the hirers purchase order, confirmation of order, specification or another document.
The contract into which these terms and conditions are attached, any separate list or specification expressly referred to in it and these terms and conditions constitute the entire understanding between the parties with respect to the subject matter of this agreement and supersede all prior agreements, negotiations and discussions between the parties relating to the hire.
If any provision of this agreement is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidability, unenforceability, or unreasonableness be deemed severable and the remaining provisions of this agreement and the remainder of such provision shall continue in full force and effect.
By confirmation of booking you are agreeing to the terms and conditions set out within this document.